Hi-Tenci Professional Tools

Warranty

Every Hi-Tenci tool is backed by a warranty against manufacturing defects. The warranty period for your model is printed on the warranty card in the box.

What is covered

  • Manufacturing defects
  • Faulty parts under normal use
  • Repair or replacement as per the warranty card

What is not covered

  • Damage from misuse or drops
  • Wear parts such as brushes, discs and bits
  • Repairs by unauthorised persons

How to claim

  1. KeepKeep your invoice and warranty card.
  2. Tell usFill in the claim form below.
  3. CheckOur team replies and guides you.
  4. ResolveWe repair or replace as per terms.

Warranty claim

Tell us what happened and we will get back to you.